Shop

TERMS AND CONDITIONS

PERNIAGAAN MAZLAN & HASHIMAH (K) SDN BHD

Website: https://pmhmotor.com/
Email: pmhmotor@gmail.com
Last Updated: June 20, 2025

1. ACCEPTANCE OF TERMS

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions apply to all visitors, users, and others who access or use the service provided by PERNIAGAAN MAZLAN & HASHIMAH (K) SDN BHD (“Company”, “we”, “us”, or “our”).

2. DESCRIPTION OF SERVICE

PERNIAGAAN MAZLAN & HASHIMAH (K) SDN BHD operates an e-commerce platform specializing in:

  • Electronic vehicles and motorcycles
  • Motorcycle parts and accessories
  • Related automotive equipment and components
  • Installation and maintenance services
3. ELIGIBILITY

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services. By using this website, you represent and warrant that you meet these eligibility requirements.

4. ACCOUNT REGISTRATION

4.1 Account Creation

  • You may be required to create an account to access certain features
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials

4.2 Account Security

  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts at our discretion
5. PRODUCT INFORMATION AND AVAILABILITY

5.1 Product Descriptions

  • We strive to provide accurate product descriptions and specifications
  • Colors and images may vary slightly from actual products
  • We reserve the right to correct any errors in product information

5.2 Availability

  • Product availability is subject to stock levels
  • We reserve the right to discontinue products without notice
  • Pre-order items may have extended delivery times
6. PRICING AND PAYMENT

6.1 Pricing

  • All prices are displayed in Malaysian Ringgit (MYR) unless otherwise stated
  • Prices are subject to change without prior notice
  • The price charged will be the price displayed at the time of order confirmation

6.2 Payment Methods We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard)
  • Online Banking
  • E-wallets (as available)
  • Bank Transfer
  • Cash on Delivery (where applicable)

6.3 Payment Processing

  • Payment must be received before order processing
  • Additional verification may be required for certain transactions
  • Failed payments may result in order cancellation
7. ORDERS AND DELIVERY

7.1 Order Processing

  • Orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders at our discretion
  • Order confirmation will be sent via email

7.2 Delivery

  • Delivery times are estimates and may vary
  • Delivery charges apply based on location and product size
  • Risk of loss passes to you upon delivery
  • Delivery to Peninsular Malaysia, Sabah, and Sarawak available

7.3 Installation Services

  • Professional installation services available for selected products
  • Installation fees are separate from product costs
  • Installation appointments subject to technician availability
8. RETURNS AND EXCHANGES

8.1 Return Policy

  • Returns accepted within 14 days of delivery
  • Products must be in original condition and packaging
  • Return shipping costs may apply
  • Certain products may be non-returnable (custom orders, electrical components)

8.2 Exchanges

  • Exchanges subject to product availability
  • Size/color exchanges may incur additional charges
  • Defective products will be exchanged at no additional cost
9. WARRANTIES

9.1 Product Warranties

  • Manufacturer warranties apply as specified
  • We are not responsible for manufacturer warranty claims
  • Extended warranty options may be available for purchase

9.2 Service Warranties

  • Installation services carry a 30-day workmanship warranty
  • Warranty does not cover misuse or normal wear and tear
10. LIMITATION OF LIABILITY

10.1 Disclaimer

  • We provide products and services “as is” without warranties
  • We disclaim all warranties, express or implied
  • Your use of our services is at your own risk

10.2 Liability Limits

  • Our liability is limited to the purchase price of products/services
  • We are not liable for indirect, incidental, or consequential damages
  • Some jurisdictions do not allow limitation of liability
11. INTELLECTUAL PROPERTY

11.1 Our Rights

  • All website content, logos, and trademarks are our property
  • You may not use our intellectual property without permission
  • Product images and descriptions are protected by copyright

11.2 User Content

  • You retain ownership of content you submit
  • You grant us license to use submitted content
  • You warrant that your content does not infringe third-party rights
12. PRIVACY POLICY

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. PROHIBITED USES

You may not use our service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations or laws
  • To transmit or procure harmful computer code
  • To interfere with or circumvent security features
  • To impersonate or attempt to impersonate the Company or other users
14. TERMINATION

14.1 Termination by Us

  • We may terminate your access immediately for breach of terms
  • We may suspend service for maintenance or updates
  • Termination does not affect existing orders or obligations

14.2 Effect of Termination

  • Your right to use the service ceases immediately
  • Provisions regarding liability and intellectual property survive termination
15. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Malaysian courts.

16. DISPUTE RESOLUTION

16.1 Informal Resolution

  • Contact us first to resolve disputes informally
  • We will attempt to resolve complaints within 30 days

16.2 Formal Proceedings

  • Unresolved disputes may be subject to mediation or arbitration
  • Legal proceedings must be filed in Malaysian courts
17. FORCE MAJEURE

We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or natural disasters.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. MODIFICATIONS

19.1 Changes to Terms

  • We reserve the right to modify these Terms at any time
  • Changes will be posted on this page with updated date
  • Continued use constitutes acceptance of modified Terms

19.2 Notification

  • Significant changes may be notified via email
  • You are responsible for reviewing Terms periodically
20. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us:

PERNIAGAAN MAZLAN & HASHIMAH (K) SDN BHD
Email: pmhmotor@gmail.com
Website: https://pmhmotor.com/

21. ACKNOWLEDGMENT

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions constitute the entire agreement between you and PERNIAGAAN MAZLAN & HASHIMAH (K) SDN BHD regarding the use of our website and services.

Shopping Cart0

Cart